Shipping Policy Hamra offers FedEx Overnight shipping and we may use another shipping service at our discretion. If you need Saturday Delivery, which is an additional charge, please contact us. Saturday Delivery is not available in all areas. FedEx does not deliver to P.O. Boxes.
Our shipping department is open from 10:00 a.m. – 3:00 p.m., Mountain Standard Time (MST), Monday through Thursday. Generally we need to receive request before 2:30 p.m. MST, in order to ship with FedEx for arrival on the following business day.
FedEx requires a signature for all deliveries from Hamra. This requirement is for your protection. Please do your best to ensure that the recipient of the delivery will be at home to receive the package. If you would like to arrange delivery to a FedEx location for later pick-up, please let us know.
If you have purchased multiple items, they may be shipped separately. In this case, FedEx will require a signature for each package delivered.
We will do everything we can to meet all your delivery requirements. As always, please do not hesitate to contact us with any special requests or questions.
Return Policy If you are not 100% satisfied with your purchase or a gift that you received, we will be happy to accept a return for a full refund.
You can return the item for up to 7 days from the purchase date. Products must be in the condition you received them and in the original box and/or packaging.
You may return your purchase in person to Hamra Jewelers or mail it to:
Hamra Jewelers 15435 N. Scottsdale Rd. Scottsdale, AZ 85254 If you have any questions, please do not hesitate to contact us.